Terms and Conditions of Reduced to Clear Customer Feedback Promotion.
- Information on how to enter and the prizes form part of these Terms and Conditions. Participation in the Reduced to Clear Customer Feedback Competition (“Competition“) is deemed to be acceptance of these Terms and Conditions. Entries not completed in accordance with these Terms and Conditions are ineligible.
Promoter
- The promoter is Feedback ASAP Pty Ltd (ABN 53 146 056 331) St Kilda Road Towers, Level 1, 1 Queens Road, Melbourne, Victoria, 3004.
Competition Period
- The period of this Competition begins at 12:00:00am (AEST) on 1st September 2023 and ends at 11:59:59pm (AEDT) 30th November 2023. (“Competition Period”).
Eligibility to Enter
- Entry is only open to New Zealand residents aged 18 years and who are customers of Reduced to Clear who have scanned the in-store Customer Feedback survey QR code.
- Employees (and their Immediate family members) of Feedback ASAP or Reduced to Clear, or any related body corporate of the promoter or Reduced to Clear, as well as any agency associated with this competition are ineligible to enter. Immediate family members means any of the following: spouse, ex-spouse, de-facto, ex-de-facto, child or stepchild (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
How to Enter
- To enter the competition, an eligible entrant must complete one of the following mechanics during the Competition Period:
- QR Entry: (i) use their mobile phone in-store to scan the QR code to access the survey link. They tap their phone as instructed in-store and will be directed to the promotional landing page; and (ii) input the requested personal details and answer all the questions in the survey as prompted and submit the fully-completed survey.
- For the sake of clarity, the entrant will be the person whose name is registered on the survey submitted on entry.
- Two (2) entries per person per month permitted.
Prize Draw
- Entries open and close for the draw on the dates and times specified in the table below. The prize draw will be conducted by Feedback ASAP Pty Ltd, St. Kilda Rd Towers, Level 1, 1 Queens Road Melbourne, Victoria 3004 at 1:00pm (AEDT) on the date specified in the table below.
Prize Draw Entries Open Entries Close Draw Date 1 12:00:00am (AEST) 1 September 2023 11:59:59pm (AEST) on 30 November 2023 12 December 2023 - The winner of the competition will be notified by telephone within two (2) days of the draw. The winner’s name will be published on reducedtoclear.co.nz and may also be used in promotional emails, or in store within 7 days of the draw.
Prize
- The first valid entry drawn will win a NZ$1000 Visa or equivalent style gift card.
- The Visa gift card will be posted to the winner by registered mail and is valid until the date shown on the front of the card. The Visa gift card is subject to its terms of issue and may not be accepted by all retailers. The Promoter accepts no liability for a defective card however, if necessary, will provide reasonable assistance to a winner to ensure a replacement Visa gift card is provided.
- Any ancillary costs associated with redeeming the Visa gift card are not included. Any unused balance of the Visa gift card will not be awarded as cash. Redemption of the Visa gift card is subject to any terms and conditions of the issuer including those specified on the Visa gift card.
Unclaimed Prize Draw
- If the prize is still unclaimed after three calendar months of the original prize draw, the Promoter will conduct a further draw for the prize, subject to any directions from any regulatory authority. The unclaimed prize draw will be conducted at the same time and place as the original draw. The date for the additional draw would be 11 January 2024.
The winner of the unclaimed prize draw will be notified by telephone within two (2) days of the draw. The winner’s name will be published on www.reducedtoclear.co.nz within 7 days of the prize draw.
Personal Information of entrants
- The Promoter collects personal information in order to conduct the competition and may, for this purpose, disclose such information to third parties for the purposes of the competition, including but not limited to agents, contractors, service providers (including without limitation Feedback ASAP Pty Ltd), prize suppliers and, as required, to New Zealand regulatory authorities. Entry is conditional on providing this information. Entrants should direct any request to opt out, access, update or correct information to the Promoter. All entries become the property of the Promoter.
General
- An incomplete, indecipherable or inaudible entry will be deemed invalid and removed from the relevant draw. Any entry, which contains one or more gibberish answers, will be deemed invalid. Entries that contain racist or inappropriate comments or language will also be deemed invalid.
- The Promoter takes no responsibility for late, lost, incomplete, incorrectly submitted, illegible or misdirected entries or for any delays or failures in any telecommunications service or equipment. Entries into the competition will be deemed accepted at the time of receipt by the Promoter and not at the time of submission by the entrant.
- The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
- If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
- This is not a game of skill. The single prize winner will be selected by Feedback ASAP Pty Ltd at random through an automatic selection process.
- The Promoter’s decision is final and no correspondence will be entered into.
- The total value of the prize pool is NZ$1,000.
- The prizes are not transferable or exchangeable and cannot be taken in any other form (including not being able to be taken as cash).
- If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
- If this competition is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the competition, as appropriate.
- Any entrant who automatically enters into the competition when they provide feedback who no longer wishes to participate in the competition can email support@feedbackasap.com and request for their entry to be removed from the relevant draw.