FAQ

WHY SHOP AT RTC FIRST?

Because you’ll save lots of Money on your weekly shopping. RTC’s prices are up to 80% cheaper than normal retail as the products are ‘Reduced to Clear’. Example of these products are End of lines, change of packaging, cancelled export orders, short-dated stock etc. We also have a range of core lines like milk, sugar, eggs that are also very competitive. Our shoppers know they will get a few meals, loads of snacks and other treats each week to help the shopping budget.

 

HOW ARE YOUR PRICES SO LOW?

We deal directly with wholesalers, importers and manufacturers to rescue all their stock. We buy it at heavily discounted prices and pass the saving on to you. You will find RTC’s prices are up to 70-90 % off normal RRP. What can you buy for a dollar these days, we at RTC you can buy loads, check them out here …. $1 or less price!

 

WHY DOES STOCK RUN OUT? WHY DON’T YOU ORDER MORE?

All RTC’s clearance stock is on a first in the first-served basis. We buy as much of the products we can, but it comes in and goes out. We highly recommend buying whatever you like in bulk as its likely next time you pop in it might have sold out. Our chilled and dairy clearance products normally arrive on Thursdays or Fridays, which are a popular day for our customers.

 

WHY ARE YOU UNABLE TO PROVIDE INFORMATION ON PRODUCT AVAILABILITY?

RTC is a bit like a box of chocolates out of the Forest Gump movie. You never really know what bargains you’ll get each time you shop with us. New products arrive everyday, and they come and go quickly. Even we don’t know what is turning up each day. It’s a surprise every time you pop in.

 

WHY DO SOME ITEMS HAVE A LIMIT PER CUSTOMER, AND WHY CAN’T I BUY IN BULK FROM YOU?

To keep things fair for all our customers, we sometimes limit how much of an item you can buy in one visit. This allows everyone to share the product by spreading the benefit to more people. It’s also why we don’t allow customers to buy in bulk for resale – we’re not a wholesaler, we’re here to help our customers get the most value possible from their weekly grocery budget. In saying this, we do sometimes offer bulk deals so ask your local store manager if you’d like to buy in bulk as sometimes, we can ��.

 

IS IT TRUE YOU SELL EXPIRED GOODS?

No way! Not now, not ever. We never sell products which are past their use-by date or expiry date as this is illegal. At Reduced to Clear, low prices will never mean bad food.

 

BUT YOU DO SELL PRODUCTS WHICH HAVE PAST THEIR BEST BEFORE DATE?

Sometimes we do, but let’s be clear about what that means. Best Before is not the same as Use by or Expired. Best Before is a date set by the manufacturer as a guide to when it’s at its 100 % best. It is still absolutely fine to consume and will still taste great. An example is: A chocolate bar will not differ in quality one month before or after the best before.

 

DO YOU CHECK YOUR STOCK REGULARLY TO ENSURE IT’S GOOD?

Yes. At Reduced to Clear, we frequently Quality test our stock to ensure everything we sell meets the original product quality standard. That means what we stock is no different to products bought in other major supermarkets – except for our exceptionally low prices!

 

DO YOU GUARANTEE YOUR PRODUCTS?

Yes. We are so sure of our product we back them with a 100% Money-Back Guarantee. Should you not be entirely happy with any purchase, simply return it with your receipt (as proof of purchase) for a full refund – no questions asked.

 

WHEN IS MY LOCAL REDUCED TO CLEAR OPEN?

Opening hours vary from store to store – you can look the hours up here on our website, or give your local store a call.

 

IS THERE A REDUCED TO CLEAR COMING TO MY NEIGHBOURHOOD SOON?

We’re always on the lookout for great new store locations. Once a new location has been picked, we’ll advertise it here on our website as well as in local newspapers, on radio and in other ways, so keep an eye out.